Supporting your core business systems

Business Strategy

Helping you guide your business towards a successful future

Customer Focus

Ensuring customers are always at the forefront of your business focus through:

- Providing a dedicated customer services team

- Effective CRM system implementation

- Customer specific KPI measurement and analysis

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Strategy Development

Strategic business management support through:
- Detailed Management Review process with associated KPI monitoring
- Sales and marketing development with a focus on digital platforms
- Improved cash flow through LEAN process management

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Sustainable Future

Helping you build a sustainable future for your business through:

- Reducing climate impact through emissions, energy, waste and materials management

- Developing circular economy models within the supply chain

- Innovative product development with a focus on sustainability

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Management Systems

Effective management systems that deliver tangible results

Quality

Complete quality management system solutions, including:
- Implementing, administering and auditing ISO 9001 QMS
- Dealing with customer complaints, minimising disruption and resolving issues quickly and effectively
- Process waste reduction through standardised working practices and implementing Best Practice techniques

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Health & Safety

Comprehensive Health & Safety management systems, including:
- Implementing, administering and auditing ISO 18001: 2015 OHSAS
- Carrying out PUWER, Fire & Workplace Risk Assessments in line with current guidelines
- Thorough accident investigation and liaising with any HSE visits & correspondence

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Environmental

Total environmental management system solutions, including:
- Implementing, administering and auditing ISO 14001 EMS
- Ensuring all environmental permits, regulations and legal requirements are being met
- Liaising with the Environment Agency and other interested third parties on your behalf

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Support Functions

Support functions that add value to your business

Human Resources

Functional HR support, including:
- Recruitment and retention of key positions and skilled workers
- Job descriptions, employee contracts and HR administration
- Training needs analysis and delivery of associated training programs

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Online Services

Fully managed online business presence:
- Website design, maintenance and server hosting
- Online ordering and payment processing facilities
- Social media account management (Facebook, Twitter, etc.)

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Product & Sourcing

A complete sourcing and product management facility that can:

- Outsource manufacturing through a global supplier base

- Manage new product development and introduction

- Project manage any new or existing process developments

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We don’t tell you what to do;

We tell you, what we are doing for you!

Any queries or concerns?

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